Submit a Fault Investigation — Assisi Products

Assisi Loop® and Calmer Canine® products carry a 90-day warranty from the date of purchase. Assisi Loop Lounge® products carry a 2-year warranty.

Coverage applies to defects in materials and workmanship for the original purchaser only. Damage caused by misuse, exposure to moisture, or unauthorized tampering is not covered.

View full warranty terms →

Submitting your claim…

This may take a few seconds

First Name *

Last Name *

Email *

Phone

Product Name *

Where did you purchase?

Purchase Date *

Usage

Approx. number of times per day used

Describe the Issue *

Proof of Purchase (Receipt)

JPG, PNG, PDF or HEIC — max 10MB

Supporting Images (optional)

You can select multiple images. JPG, PNG or HEIC — max 10MB each